Microsoft Program Manager - Communications 

Taiwan, Taoyuan City 

273560974

You will also support research and analysis to track our programme success criteria and performance metrics. In specific strategic circumstances, you will support the team in preparation for customer conversations, project scoping, and executive escalations. This position requires continuous cross-Microsoft, cross-time-zone coordination and the ability to manage high-impact work to short deadlines.

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, Marketing or related field OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Proven experience in leading communication events, ensuring high-impact content customized for both internal and external audiences.
• Demonstrated ability to create engaging content in various formats.

Other Requirements:

• Ability to meet Microsoft, customer, and/or goverment security screening requirements, including passing the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

• Internal communications experience.
• Product marketing experience, preferably in cloud services or technology.
• Professional presentation skills with experience of regularly creating engaging content and presenting a variety of different audiences.
• Change management certifications.
• Customer advocacy, a deep ethos and understanding of customer needs and the methods by which to surface articulated and unarticulated needs.

• Lead on business communications and events, ensuring high impact content and presentations; ensuring content experiences adhere to guidelines/standards/values (e.g., accessibility, inclusive content, Microsoft brand guidelines, compliance, search engine optimization, data collection gathering).
• Partners with the Programme leadership team to develop and execute planning processes, ensuring coordination with corporate planning processes as well as planning integration across the broader organization. Helps in managing the team's rhythm of business (ROB).
• Create storytelling content to articulate strategies, results, and goals for various forums, tailoring content to audience needs and simplifying complex information.
• Uses qualitative data to track performance and align priorities with key performance indicators to drive accountability and clarity within our organization.
• Monitor team health and promote our culture initiatives, partnering with the programme team to ensure a healthy organizational scorecard.
• Stays updated on industry and competitive trends and adjusts the content strategy as needed. Shares knowledge and best practices within teams and programme.