Honeywell Field Service Supervisor 

Australia 

27302842

Make the Best You.

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Ensuring effective management of work load, improvement of processes and systems, technician and sub-contractor management, verification of works, client liaison and escalation, financial forecasting and control of jobs including administering of variations and associated invoicing/project progress claims, and working with other areas within Honeywell to deliver high quality service.

Key Responsibilities:

Support Field Service Leader on day to day customer and operational requirements. (e.g. coordination of team tasks, team metrics management, KPI management).

Knowledge in computer skills for set-up of servers, workstations, Internet Connectivity and networking in support of Connected Services

Design and configuration of BMS, FAS, HVAC, CCTV, Access Control, Security and Third Party Systems. This includes the system design, controller programming and head end server, graphics configuration and central/network set-ups

Service and maintenance of BMS,FAS, CCTV & Security systems and third party equipment (as per trade expertise).

Fault Diagnosis/technical support on HVAC, CCTV, Access Control, Security, and Third Party, IT Networking & Cyber Security Systems.

Contract Retention

Site audits.

Attend and contribute to Account Planning sessions.

Health, Safety and Environment

Ensure Playbook activities are completed each month.

HSE assessments are carried out and updated annually for all contracts and projects.

HSE Safety Plans are available at sites as required.

Report safety observations (SOS)

Assist with the financial control according to agreed budgets and plans.

Forecast financials monthly and analyse throughout the month.

Utilize the output of Analytics technology to proactively identify and provide estimate material cost and quantities for reactive works and pass on information required to price job to key and service accounts manager

Estimates materials costs and quantities and ordering parts.

Assist Service Operations Manager with outstanding debt recovery and under-billed projects.

Generation of small work quotations including execution of works.

Development and maintenance of site-specific documentation and quality assurance information as instructed by the Service Manager.

Ensure team documentation is current and participate in internal and external audits as required.

• Advanced degree
• Previous industry experience
• Excellent communication skills
• Demonstrated ability to influence at varying levels across the organization
• Demonstrated ability to operate independently
• Ability to use experience to appropriately apply the established standards
• Demonstrated ability to effectively manage a team
• Previous customer service experience

• JOB ID: HRD247113
• Category: Customer Experience
• Location: UOA Corporate Tower, Avenue 10, The Vertical,,Bangsar South City, No. 8, Jalan Kerinchi,Kuala Lumpur,WILAYAH PERSEKUTUAN,59200,Malaysia
• Exempt