Amazon Business Analyst Operations Internal Communications 

United States, Washington, Seattle 

271949920

In this role, you will leverage dashboards and data sets to create sophisticated analytical modeling and intuitive data visualization. You will maintain regular team reporting for the global Operations Internal Communications (OIC) team, and dive deep into communication channel data to uncover insights, and communicate findings across global stakeholders. You will work with non-tech stakeholders who oversee our communications strategy and execution, and technical partners (e.g., data engineers, business intelligence engineers, etc.) who support our data pipeline to create and maintain dashboards, identify and analyze content/channels, and share actionable insights that drive meaningful change in our communications strategy. This role has great exposure to the broad Operations business, and will help shape the future employee communications and engagement.
Key job responsibilities
- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.

- 3+ years of business analyst, data analyst or similar role experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience making business recommendations and influencing stakeholders
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL
- Experience with Excel
- Bachelor's degree or equivalent
- Demonstrated written and verbal communication skills
- Proven ability to present complex information in a clear and concise manner to executives

- Experience in Communications, Marketing, or Social Media measurement
- Understanding of data lakes and data modeling
- Fluency with SQL