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Apple MY-Technical Specialist Spain, Community of Madrid, Madrid 271768292
15.06.2024
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Description
Note: Apple benefits programmes vary by country and are subject to eligibility requirements.
Preferred Qualifications
- Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
- Flexibility to regularly rotate through different technical specialties and skill sets
- Ability to thrive on change as products evolve
- Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
- You have excellent time management skills and can make decisions quickly.
- You maintain composure and customer focus while troubleshooting and solving issues.
- You reassure customers when delivering product diagnoses and potential solutions.
- You’re fluent in the local language.
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