Uber CRM Content Manager Uber Eats UK 

United States, West Virginia 

271744420

What you'll do

Responsibilities will include:

• Create customer-facing copy for Uber Eats customers, couriers & merchants - customer emails, flyering, and in-app content - to connect with customers through impactful and concise comms that speak to our target audience in our unique tone of voice.
• Review and edit copy supplied by agencies and partners to ensure it is of the highest quality
• Brief design agencies to create best-in-class email, in-app and flyering creative templates
• Coordinate seasonal and cultural moments plans across owned channels (e.g. Valentine’s Day, football tournaments, Christmas)

Basic Qualifications

• 3+ years of experience in copywriting and copy editing in English
• Aptitude for devising creative and engaging content
• Excellent communication skills and able to manage diverse stakeholders across different levels.
• Strong project management skills with the ability to create and execute detailed plans for large-scale initiatives
• Ability to thrive in a fast-paced, collaborative team environment with global colleagues
• Proficient with the Google Suite (Slides, Sheets, Docs)

Preferred Qualifications

• A passion for food and food writing desirable
• BSc Degree or higher, ideally in Languages discipline
• Strong Executor with a focus on detail. Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
• Creativity. You naturally take a creative and innovative approach to everything you do. You know how to speak to audiences in an authentic, human way
• Customer Focused. You care deeply about our customers, understand their needs, and strive to build communications that delight them #TripObsessed
• Clear Communicator. You are a clear and concise communicator with the ability to synthesise a lot of information quickly, highlight the important points, and turn them into engaging copy
• Relationship Builder. You are able to quickly build a good rapport with internal teams and understand their needs, but you can push back when needed, without hurting the relationship

Explorer.The ability to self-start, investigate and get the required information, along with learning how to use new tools, will make you much more effective in this role. You enjoy being a self-starter with a proactive demeanour

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .