Citi Group Learning Advisor Lead 

Poland, Masovian Voivodeship, Warsaw 

270799716

Whilst this role is specifically for Internal Audit learning, it will have a regular contact with the wider learning team across Citi. The successful candidate should be able to work on design, development, and delivery of key programs for theglobal Internal Audit teamwith a focus on Europe, Middle East, Africa, and Asia. The new team member will work on ensuring that each program has proven efficacy measures that cover the embedding of learning as well as the return on investment/experience. The programs this individual will be involved in include (but are not limited to):

• Fundamentals program: A brand new program for all global audit team members across a range of mediums (e-learn, virtual and face to face) that provide the team with a solid and consistent understanding of the key audit activities.
• Lead Auditor Academy: A three tier global talent-related program that covers both technical and behavioral skills for junior through to senior managers. Whilst this program is very established, new ideas and updates are needed on an ongoing basis. Much of this program is face to face and virtual, but we are looking for ways to incorporate more e-learning as pre and post resources as well as a strengthened alumni network.
• Audit Owner and Controller Academy: A global talent-related program for senior managers that serves the next step up from the Lead Auditor Academy with similar format but at a more introductory phase. Work will be carried out into 2025 to fully update and refresh this program.
• Onboarding program: A program for all new joiners coming into the function, this is a mix of technical and professional skills related training and activities across a range of mediums.
• Specialist onboarding programs: Summer Analyst program, Analyst program and Military Officer program. Each program again has a mix of modalities and timeframes and each needs to be refreshed and reinvigorated. These programs involve working with the HR and Military Officer program coordinators.

What you'll do:

• Works on the entire lifecycle of learning from design and development through to delivery and evaluation for a range of global programs including learning for all global team members, new joiners, and role-specific programs.
• Understands relevant Internal Audit, Practices, and Learning and Development priorities and opportunities for capability building, performance improvement, cultural development, and overall impact.
• In partnership with other Learning Advisors, provides management and consulting to the Internal Audit team partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
• Works with other learning advisors to advise and guide the analysis of current versus future state gaps and identifies root causes to determine the appropriate solution and how success should be measured.
• Helps to market, evaluate, and communicate the impact of initiatives with the Internal Audit team.
• Monitors and communicates progress with other learning colleagues as well as HR partners and navigates any variation in expectations with them.
• In partnership with other learning advisors, implements the strategy for consistently measuring the effectiveness of training.
• Stays abreast to latest external market trends and anticipates their impact on future capability requirements for the Internal Audit team.
• Is responsible for assisting the tracking and monitoring of the learning budget for their specific focus area.
• Stays current with newest technologies for digital and adaptive/personalized learning and drives innovation and creativity within all learning programs.
• Works with subject matter experts to design high quality, needs based, learning programs in e-learning, virtual and face to face mediums using development software and preferred suppliers, that adheres to Citi Standards and policies.

What we'll need from you:

• 6-10 years’ experience in Learning and Development.
• 5+ years’ experience in design and development of learning (all modalities).
• Strong understanding of risk and controls including the audit function is desirable.
• Extensive Instructional Design experience and proven ability to design and develop large and/or complex training modules and broader programs using a variety of tools.
• Able to set appropriate learning objectives and outcomes to enable measurement of efficacy across the learning programs that are developed.
• Extensive experience developing training modules with e-learning software. Use of Brainshark, Area 9 (Rhapsode) and DominKnow will be an advantage, but not a necessity.
• Ability to manage multiple deliverables concurrently and operate with high standards within tight timeframes.
• Consistently demonstrates clear and concise written/verbal communication.
• Able to edit lengthy text passages and pull out the key points to ensure a memorable learning experience.
• Proficient in MS Office with an emphasis on PowerPoint and Excel.
• Self-motivated and detail oriented.
• Team player who values creativity and diverse perspectives;
• Solutions focused and innovative problem-solving skills.
• Strong ability to advise and consult with all levels of stakeholders including senior leaders in the function and more broadly across Citi.
• Proven influencing and relationship management skills; Proactive leadership and motivational skills.
• Proficient at facilitating virtual and face to face classrooms both in presenting and supporting presenters.
• Highly adaptable and positive about change and ambiguity; Ability to remain calm under pressure and act quickly.

Education:

• Bachelor’s/University degree, Master’s degree preferred but not essential.

• Bi-lingual is an advantage, but not a necessity.

• Formal learning-related and design-related qualifications are an advantage.

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

Time Type:

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