SAP SAP iXp Intern - Cash Collections Americas Volume Customers 

Brazil, São Paulo, São Paulo 

269315079

1. : meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

In this role, you’ll:

• Manage and follow up on invoices receivable, both due and due.
• Contact customers to ensure a timely payment.
• Creation and distribution of extrajudicial collection letters within the pre-established term.
• Investigation, analysis and resolution of discrepancies of pending invoices.
• Close work with internal and external clients.
• Escalation of cases where management is blocked to ensure the fluidity of the process.
• Account statement reports to be sent to clients.
• Monitoring of standard processes and use of corporate tools.
• Identify areas for improvement in the processes
• Respond to customer inquiries and questions about billing issued.
• Problem solving with clientes.
• Other tasks relevant to the resolution of problematic situations that generate cash flow.

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently studying a degree on Business Administration, Accounting, Economics or equivalent
• Experience in Accounts Receivable and/or related administration and finance areas are nice to have, not expected but is consider a as a plus.
• Fluent written and oral English (any other language knowledge is a plus).
• Spanish skills are a plus.
• High problem solving capacity
• Accounting knowledge
• Focus on the customer and quality
• High degree of communication and good handling of it (verbal and written)
• Work under pressure, by objectives and oriented to results
• Principles of security and information technology
• Commitment
• Collaboration and teamwork
• Analytical capacity
• Know how to organize and have a positive attitude such as "you can"

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