Palo Alto Major Account Manager - 

Netherlands, North Holland, Amsterdam 

267608352

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You'll play a key role in exploring opportunities to leverage AI technologies to enhance automation, improve decision-making, and optimize workflows. This includes working with data-driven systems, integrating AI models, or using AI/ML-based APIs where appropriate.

Your Impact

• Design, develop, test, and deploy scalable and maintainable software applications.

• Lead technical design and implementation efforts for internal software systems and integrations.

• Collaborate with cross-functional teams to define and deliver new features and system improvements.

• Integrate corporate tools (on-premises, AWS, and SaaS) for provisioning, configuration management, and reporting.

• Design and implement AI-driven enhancements to existing workflows and business processes.

• Support and enhance Jira and Confluence environments, including project migrations (from cloud and data center), configuration, and plugin management.

• Serve as part of the IT Atlassian team to maintain and optimize Jira/Confluence Data Center instances.

• Troubleshoot system and user-level issues and implement scalable, long-term solutions.

• Develop and maintain technical documentation, user guides, and training materials.

• Build automations using scripting languages (e.g., Groovy, Python), including the use of AI/ML libraries or APIs where applicable.

Your Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

• 5+ years of hands-on software development experience.

• Proficiency in one or more programming/scripting languages such as JavaScript, Python, or Groovy.

• Familiarity with applying AI to real-world use cases such as automation, data analysis, NLP, or intelligent recommendations.

• Strong knowledge of REST APIs, databases, and software development practices.

• Deep experience with the Atlassian suite (Jira, Confluence, Jira Service Management – Data Center).

• Experience managing and supporting third-party Jira add-ons (e.g., Advanced Roadmaps, Structure, etc.).

• Familiarity with enterprise integration platforms and tools; experience connecting Jira with platforms such as ServiceNow, Okta, or Slack is a plus.

• Working knowledge of SDLC methodologies and Agile frameworks.

• Atlassian certification is a plus.Nice to Have

• Experience in infrastructure automation or CI/CD pipelines.

• Experience with AI prompt engineering or LLM integrations.

• Familiarity with ITSM tools or enterprise service management practices.

• Prior experience in IT operations or enterprise software environments.

Education/ Experience:

• Bachelor’s degree required or equivalent military experience required
• 5 + years of relevant work experience required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $131,000/YR - $213,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.