Job responsibilities
- Develops a product strategy and product vision that delivers value to customers, Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Collaborating with design teams, SMEs and users to use a design-thinking methodology to co-create the target state client and internal commercial banking experience (incl. op. model, capabilities, business architecture, etc.); responsible for translating design into discrete and well scoped initiatives with robust business cases and OKRs to track impact
- Partner closely with cross-functional stakeholders across the Commercial Bank & Corporate Investment Bank to align on roadmap prioritization and technology approach
- Analyze business requirements, user needs, and understand partner systems in order to draft user stories and business requirements documents (BRDs)
- Conduct quantitative analysis across large data sets to inform design, track usage and adoption and get deep on domain
- Partnering with Tech and Design partners to help lead the agile release approach, including discovery, design and user research as well as to create wireframes/mocks.
- Researching and applying an understanding of innovation in financial services and emerging technologies (e.g., machine learning, block chain, robotics process automation) to reimagine the future of commercial banking
- Work with technology teams to evaluate and prioritize feature development, manage releases, and conduct testing and Participate in related scrum ceremonies, backlog creation and depth analysis, Collaborate with front office and middle office teams to understand customer needs and develop solutions based on their feedback.
- Identify new product opportunities that reflect the needs of our customers and the market through user research and discovery, Consider and plan for upstream and downstream implications of new product features on the overall product experience
Required qualifications, capabilities, and skills
- Bachelor’s degree from a top tier program required
- 8+ years of experience or equivalent expertise in product management
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Understanding and knowledge of design and software development processes, with exposure to agile
- Ability to write effective user stories that are development ready
- Experience developing, tracking and measuring OKRs and outcomes
- Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)
- Previous experience and proven success with digital transformation implementations (journey design, prototyping to scale), and tech innovation initiatives with a strong interest in operating model design and / or business strategy
- Strong verbal/presentation and written communications skills
- Ability to synthesize ambiguous customer needs into clear product requirements
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixes, complex organization