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Seller acquisition management:
Support in the creation of playbooks / refined criteria to prioritize sellers into eBay Live
Oversee pipeline and conversion health in partnership with business development, category managers and Live operations teams
Seller / relationship management:
Manage portfolio of sellers on an ongoing basis, conducting regular reviews of performance and managing toward goals
Deeply understand the needs of and collaborate with individual sellers to support their growth and increased engagement on eBay Live
Create reports on key success metrics and regularly report to seller partners and eBay leadership. Metrics should be related to, but not limited to, financial targets and seller individual goals.
Support scalable seller growth model:
Work with cross-functional internal partners to resolve seller issues and find opportunities in the selling journey
Partner with category managers on opportunities to highlight sellers and assortments through exclusive product offerings and promotions on eBay Live on a scalable way
Develop scalable models that allow for sellers to grow their businesses on eBay and eBay Live across programming, scaling, inventory and transactional formats.
Project manage execution workstreams related to seller needs
BA/BS degree or equivalent, with 3+ years of relevant ecommerce experience working directly with sellers and retailers, e.g., category management, account management, business operations
Proven track record leading multiple priorities simultaneously with minimumguidance
Ability to articulate vision and purpose for the initiatives and programs.
Strong project management, organization, and partner engagement skills, including multitasking to lead and execute projects
Strong verbal and written communication and interpersonal skills to work effectively with sellers and internal team members
Ability and willingness to travel to meet in person with accounts (up to 15% of month)
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