As a Partnerships Executive Director within the Commerce Payments team, you will lead the overall management of our network, wallet, and strategic partners. You will have the opportunity to transform customer experiences, simplify the ways we do business, and tirelessly promote toward product excellence. This role requires a strategic thinker with exceptional relationship management skills and deep acumen on the mobile & emerging payments landscape. You will collaborate with internal cross-functional partners to lead all partnership discussions which influence product strategy. This is a unique opportunity to work in a product-focused environment with significant internal and external dependencies.
Job responsibilities:
- Lead a team of product focused relationship managers managing external key strategic partners (Apple, Google, Samsung, Mastercard, Visa, PayPal and FinTechs, etc.) supporting Commerce Payments (notably tokenization and provisioning)
- Strengthen, manage and report on strategic partner plans/initiatives and overall partner health
- Collaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.) to lead all partnership discussions which influence product strategy
- Lead all partner management initiatives (quarterly business reviews, monthly analytics reporting, monthly billing reporting, overall day to day management); both internal and external
- Lead management of all contractual obligations for contracts with key partners
- Collaborate with Corporate Development on deal structures and terms for joint partnerships
Required qualifications, capabilities, and skills:
- 10+ years of experience in strategic partnerships focused in the payments industry, including mobile wallets, payment networks, and platforms
- Experience working in a product focused environment with significant internal and external dependencies
- Experience negotiating commercial deals to support new product initiatives
- Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, interested in product and is a strong relationship manager
- Candidate should have exceptional relationship management skills
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
- Structured thinker, effective communicator with excellent written communication skills
- Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Preferred qualifications, capabilities, and skills
:
- Experience with payment partners, payment networks and payment platforms