Microsoft Process Excellence Manager 

United States, Washington 

263969780

Required/Minimum Qualifications

• Bachelor's Degree in Engineering, Business, or related field AND 4+ years process management, process execution, process optimization, or related experience
  • OR Master's Degree in Engineering, Business, or related field AND 2+ years process management, process execution, process optimization, or related experience
  • OR equivalent experience.
• 2+ years of experience and proficiency in process improvement and design
• 2+ years of experience applying rigorous critical thinking to breakdown complex processes to identify improvement opportunities

Additional or Preferred Qualifications

• Bachelor's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
  • OR Master's Degree in Engineering, Business, or related field AND 6+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
  • OR equivalent experience.
• Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• As a Process Excellence Manager, you will drive process excellence throughout Microsoft Business Operations. You will play a critical role in ensuring our processes are optimized for maximum value for our stakeholders. Your experience driving process optimization initiatives will be instrumental in assisting the organization achieve its goals.
• You will build and deploy the core tools and methodologies of continuous improvement in order to drive achievement of targeted results in cost, cycle time and quality.
• As you lead process improvement and the development of business outcomes for complex processes you will assess process performance. You’ll facilitate teams in definition of improvement goals, leveraging relevant benchmarks to set a high bar, and support implementation of improvements to achieve targeted outcomes.
• You will facilitate process execution and lead a clear end-to-end view of expected business outcomes for owned processes. You’ll manage stakeholder engagement rhythm and partnerships by addressing pain points to resolve challenges and to drive sustainment of improvements.
• You will facilitate the process improvement sustainment, including assessing performance data, interpreting analyses, andtranslateinsights into recommendations to supportteamsadoption of continuous improvement. You’ll use data to identify opportunities, communicate results, lead the incorporation of process methodologies and leverage feedback from others to identify opportunities for future process improvements and work with teams to implement, using kaizen.
• You will lead change management using your advanced understanding of the business and continuous improvement. You’ll lead teams in end-to-end implementation of improvement for complex processes that span multiple business functions and lead documentation maintenance for flow, controls, underlying systems, and requirements needed.
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