Wells Fargo Personal Banker River Cities Prescott District 

United States, North Carolina, Charlotte 

263570949

In this role, you will:

• Support Consumer Lending Operations in addressing regulatory remediation activities, tracking and escalating issues and concerns, and ensure future programs are subject to appropriate risk oversight

• Identify and respond to emerging risk issues in a timely manner and balance the workload across the team for personal loan, auto loan, home mortgage, credit card, or merchant services products operations arenas

• Assess and help manage risk associated with operations and servicing of personal loan, auto loan, home mortgage, credit card, or merchant services products

• Provide vision and set direction for Global Operations risk oversight teams covering aforementioned areas of Consumer Lending Operations, to achieve long term strategic objectives that impact organization and management across functions

• Manage the development, implementation, and monitoring of a risk-based program for a business or large functional area with moderate to high risk to identify, assess, and mitigate operational risk that arises from inadequate or failed internal processes, people, systems, or external events

• Influence and provide input on policy, framework, and program development for business or enterprise strategy for markets, banking, lending, wealth and investment management operations arenas

• Maintain a balance between risk mitigation and operational efficiency, and an awareness of the state of operational risk companywide

• Ensure reporting, escalation, and remediation of issues, deficiencies or regulatory matters regarding operational risk to leaders, committees, and appropriate executive management

• Challenge operational risk-related business management decisions, activities, and operating processes for assigned area

• Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics

• Partner closely with Compliance and Strategic and Enterprise Risk Management in providing Risk Oversight of Consumer Lending Operations

• Develop and guide a culture of talent development to meet business objectives and strategy

• Manage allocation of people and financial resources for this pillar of Operational Risk

As a leader, you will lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them. You will have accountability for management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing, and developing employees, identifying, and managing risks, and completing daily management tasks.

Required Qualifications:

• 8+ years of Operational Risk experience or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

• 4+ years of Management experience.

Desired Qualifications:

• Expert understanding of enterprise risk management framework including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance

• Expert understanding of Consumer Lending Products and associated operations

• Ability to effectively manage and build relationships within the Corporate Risk function and with business partners

• Ability to create solutions in a dynamic environment with complex risk and control related environment and articulate sound proposals to key stakeholders to influence and drive timely decision making

• Proven record to develop and mentor team for career development, retention strategy, and goal achievements, including establishing a strategic vision and drive strong outcomes and results

• Highly experienced in building and maintaining relationships with Senior Leaders and ability to establish partnerships between three lines of defenses

• Strong executive presence with the ability to inspire a complex and geographically dispersed organization

• Effective engagement and maintenance of relationships with global regulators by interpreting regulatory trends and expectations

• Demonstrated ability to negotiate challenges or issues and achieve best outcomes for the company

• Demonstrated ability to influence and lead across first and second line of defenses while maintaining close relationships with third line of defenses

• Excellent analytical and problem-solving skills, inquisitive nature and comfort challenging current practices to drive efficiency and standardization

Job Expectations:

• Foster an environment that ensures strong communication and cooperation across the three lines of defense

• Create a culture of excellence by proactively attracting, retaining, and developing a team of talented and diverse professionals

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.