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Apple SAP Engineering Manager Enterprise Systems India, Gujarat, Ahmedabad 262759095
23.05.2024
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Key Qualifications
- 12+ years of SAP experience in the service management domain (service notifications, service contracts, quotes, order generation and processing, pricing, contract management).
- 5+ years of experience in leading SAP functional teams of 5 or more Participated or led planning and implementation of companyʼs transition from ECC to S4 HANA especially in service management domain
- Validated ability to encourage, train and mentor team members in more than one SAP functional area
- Experience and understanding of hi-tech industry SM business processes areas such as warranty claims management, service repair models and service contract management along with cross module integration such as sales(SD), logistics(LE) and finance(FI)
- Exposure to SAP solution design and good understanding of industry trends and technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Webdynpro
- Familiarity with optimization/solver algorithms and machine learning topics is a plus
- Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers and insurance partners.
- Strong analytical, technical and problem solving skills with ability to collaborate with SAP functional, technical and global design teams
- Strong verbal and written communication skills in order to provide clear and concise communication to technical and non-technical multi-functional teams
- Experience working in a complex landscape of SAP and non-SAP solutions such as enterprise portal, event management, e-commerce portals using technologies such as SoA, RFCs, PI, Webservices and EAI is preferred
- Self starter with a good work ethic and leadership skills who will be a role model to others on the team
- Foster creative thinking, problem solving skills and collaboration with multi- functional teams in a fast paced environment
- Ability to work effectively in ambiguity across business and IT teams. Able to plan and run multiple projects/initiatives simultaneously
- Able to get into details of technical solutions and business requirements as required
- Experience in running a global and diverse team
- Excellent verbal communication and negotiation skills, in addition to the ability to deal effectively with ambiguity and drive consensus with key constituents
Education & Experience
Masters/Bachelors Degree in Computer Science, Management Information Systems or equivalent. Masters in Business Administration (MBA) or Masters in Operations in Engineering is a plus 12+ years of SAP experience in the service management domain
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