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Apple SAP Engineering Manager Enterprise Systems United States, Texas, Austin 262759095
15.06.2024
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Key Qualifications
- 12+ years of SAP experience in the service management domain (service notifications, service contracts, quotes, order generation and processing, pricing, contract management).
- 5+ years of experience in leading SAP functional teams of 5 or more Participated or led planning and implementation of companyʼs transition from ECC to S4 HANA especially in service management domain
- Validated ability to encourage, train and mentor team members in more than one SAP functional area
- Experience and understanding of hi-tech industry SM business processes areas such as warranty claims management, service repair models and service contract management along with cross module integration such as sales(SD), logistics(LE) and finance(FI)
- Exposure to SAP solution design and good understanding of industry trends and technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Webdynpro
- Familiarity with optimization/solver algorithms and machine learning topics is a plus
- Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers and insurance partners.
- Strong analytical, technical and problem solving skills with ability to collaborate with SAP functional, technical and global design teams
- Strong verbal and written communication skills in order to provide clear and concise communication to technical and non-technical multi-functional teams
- Experience working in a complex landscape of SAP and non-SAP solutions such as enterprise portal, event management, e-commerce portals using technologies such as SoA, RFCs, PI, Webservices and EAI is preferred
- Self starter with a good work ethic and leadership skills who will be a role model to others on the team
- Foster creative thinking, problem solving skills and collaboration with multi- functional teams in a fast paced environment
- Ability to work effectively in ambiguity across business and IT teams. Able to plan and run multiple projects/initiatives simultaneously
- Able to get into details of technical solutions and business requirements as required
- Experience in running a global and diverse team
- Excellent verbal communication and negotiation skills, in addition to the ability to deal effectively with ambiguity and drive consensus with key constituents
Education & Experience
Masters/Bachelors Degree in Computer Science, Management Information Systems or equivalent. Masters in Business Administration (MBA) or Masters in Operations in Engineering is a plus 12+ years of SAP experience in the service management domain
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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