Capital One Senior Manager-Product Management 

United States, New York, New York 

260540206

11 West 19th Street (22008), United States of America, New York, New York Senior Manager-Product Management

As a Senior Manager, Product Management, you will lead a team that is responsible for our Network Partnerships, network token core services, and Emerging Payments Agent and Fraud experiences. You will lead a team of two with prospects of expansion.

In this role you will:

• Set a vision for our network token infrastructure modernization and our overall agent experiences.

• You will also work closely across our Fraud and Empath partners, defining a vision for how we enable agents to become advocates for our products.

• You will partner closely with our network partners to understand the future of network tokenization and how that will impact our business in the future.

Human Centered

• You will align product strategy around clear customer-backed themes and patterns to drive alignment between stakeholders

• You will lead a team in identifying and prioritizing roadmap founded in customer needs; recognizes when customer needs are not being met and advocates for evolving approach

• You will influence cross-organizational stakeholders to align on the right customer-focused solutions

Business Focused

• You will build product strategies and roadmaps for your areas independently, balancing priorities based on impact and risk

• You will understand and proactively address the cascading impacts of the roadmap inside and outside the organization, including broader business and enterprise context, financial impacts, and all facets of risk management

• You will identify opportunities to innovate for new sources of business value that can be supported by a platform, feature or capability

Technology Driven

• Inspires teams to deeply understand technology opportunities to increase velocity of new features and capabilities

• Fosters active partnership with architecture to drive target state; challenges existing principles to drive better macro outcomes

• Leads horizontally across the value chain to ensure effective monitoring and controls are in place

Transformational Leadership

• Defines an iterative vision backed product agenda that solves diverse customer problems and delivers business outcomes

• Works in multiple problem spaces and can appropriately prioritize problems / build a roadmap to maximize impact

• Articulates how products will interact with the larger product portfolio and business initiatives

• Leads with future focus and pushes back on narrow perspectives such as “it’s always been done that way”

What makes a great fit:

• Payment Technology [Ideal]-You understand network tokenization and payment technology and are excited about growthing a team.

• Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Grit- You love starting from nothing. You know how to take on a challenge and find creative solutions to getting it done even when it's hard.Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally a team to work with you.

• Continuous learner- Even if you don’t know the answer today, you are willing to learn the answer for tomorrow. You are not afraid to spend the day learning, asking questions, and digging deep.

• Best Partner- We do not expect you to be an expert at everything but we do expect you to know who to turn to for the right answer to the question

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of product management experience or at least1 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• 1+ years of experience with Payments Industry or Network Tokenization

• 7+ years of experience in Agile product management

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.