This is a remote position; however you may be required to be onsite at our Bangalore office on as-needed basis.
About the Role:
- Develop and enhance existing internal tools used by SRE teams.
- Work on APM tool integrations with McAfee custom frameworks, troubleshooting issues with APM tools, develop dashboards in APM, Grafana, setup and modify alerts to enable monitoring for our SRE team.
- Work to troubleshoot, prioritize issues to ensure timely resolution of issues within defined SLAs based on SOPs or working with cross functional teams.
- You will triage, catalogue and quantify issues and provide detailed summary of all high priority issues to stakeholders ensuring quality in data provided.
- You should have the ability to work independently on defined tasks and escalate in a timely manner when support/assistance is required.
About You:
- You should have 3 to 7 years of excellent programming skills in using Dotnet core or Golang or Node.js with AWS .
- Experience working with SQL DB such as MSSQL, MYSQL, PostgreSQL is desirable.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- Proficient understanding of code versioning tools e.g. Git, Accurevl. We use Git and Accurev.
- Understanding of fundamental design principles behind a scalable application with knowledge of software development best practices, including code reviews, testing, and continuous integration.
- You have experience in troubleshooting problems in real-time, interacting with customers and internal support representatives to deliver maximum customer satisfaction.
- Familiarity with containerization technologies such as Docker and Kubernetes.
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Bonus Program
- Pension and Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement