Amazon Change Management Program Manager Global RME Project Office PMO 

United States, Washington, Bellevue 

259999193

The Global RME Project Management Office (PMO) is seeking a motivated individual with a strong background in project management to oversee and streamline our PMO project intake and change management processes in North American (NA). You'll be responsible with meticulously reviewing, validating, and managing all incoming projects requests and change requests across various PMO pillars, including Permanent Actions, Technical Service Bulletins, Continuous Improvements, and Best Practices. You'll collaborate closely with PMO Pillar leads, RME Central Team Subject Matter Experts (SMEs), and Senior RME Field Leaders to ensure the validation of RME resources, project feasibility, and alignment with stakeholder and customer criteria and feedback for each project.Key job responsibilities
• Thoroughly assess and validate all intake and change requests, incorporating feedback from diverse stakeholder and customer groups.
• Build strong relationships and Earn Trust with stakeholders and customers through transparent communication and reliable execution.
• Demonstrate excellent verbal and written communication skills to effectively convey project requirements and updates
• Exercise strong Bias for Action with the ability to Deliver Results within SLAs
• Maintain a deep understanding of the PMO team’s scope and pillars to navigate ambiguous situations/requests and collaborate with the appropriate stakeholders to solve challenges.
• Exercise strong judgment to determine the most suitable approach for each project and engage the necessary stakeholders for productive discussions.
• Pay attention to detail to ensure accuracy and completeness in project processing.
• Lead engaging and outcome-driven discussions and meetings
• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of intake processes.
• Position includes travel up to 20%.
A day in the life1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

- Bachelor's Degree in Engineering, Project Management or related subject
- Strong written and communication skills
- 2+ years of program or project management experience
- 2+ years of working cross functionally with tech and non-tech teams
- Experience working with Material handling equipment (MHE)

- Change Management experience
- Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
- Knowledge of Asana Project Management Platform
- PMP Certification
- Experience manipulating and analyzing data