Nokia System Integration Specialist 

India 

259215758

Family Description

• Customer Services CS covers customer service in different areas such as technical support, account support, operations, maintenance, network design deployment integration transformation, and education
• Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases

Subfamily Description

• Systems Integration SIN contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements
• Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description
• Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support

• Responsible for commissioning/deploying and upgrading various Nokia NMS/OSS products (viz., Mantaray NM, ARC, DCAP, cFCM etc) over BareMetal, VMWare/OpenStack cloud and Cloud native environment.
• Perform SW maintenance and / or other complex technical activities such as installation & test of technical/change notes /change deliveries, VNF/NE integrations, Onsite technical audits, troubleshooting etc.
• On-site support at customer’s premises participating in deployments, upgrades, and system integrations.
• Participate/collaborate with multivendor and 3rd party product teams viz., EMC/HP etc., for installations, integrations, and interface troubleshooting.
• Proactively work and provide prompt resolution on issues encountered during deployments/upgrades together with customer, R&D and multiple stakeholders as necessary.
• Participate in system acceptance testing with Customer.
• Act as Technical Lead for the team as and when necessary.
• Work with customers from across geographies and thereby understanding the problems and providing timely resolution.
• Participate in internal and customer meetings and act as single-point-of-contact for all technical topics within the domain.
• Maintain prompt and clear communication with customers and all required stakeholders.

Mandatory Requirements:

• Suitable candidates will have a bachelor’s or master’s degree in engineering/computers/networking with 8 - 10 years of industry experience preferably in telecommunications.
• Expertise in Red Hat Enterprise Linux OS and Virtualization concepts - VMWare or OpenStack is a must.
• Redhat Linux/ VMWare/OpenStack /Kubernetes/OpenShift Certification must. (at least one).
• Good knowledge on hardware and storage (HPE/Dell/EMC) is strongly desired.
• Experience in HW and/or storage migration required.
• Potential candidate must be familiar with networking concepts & understand the basic terminologies like VLAN, subnetting, routing and knowledge on DCN (Data Communication Network) required.
• Expertise/experience on databases is a must. (at least one of Oracle, MySQL, Maria/Cassandra DB).
• Expertise / Experience in deploying OSS/NMS products/applications on BareMetal and Cloud infrastructure (OpenStack or VMWare), preferably Nokia OSS (Mantaray NM, formerly NetAct).
• Experience on Nokia’s cloud solutions like CBIS/CBAM is desirable. • Knowledge of any OSS (Operating Support system) and NMS (Network Management system) is strongly desired.
• Good knowledge in any one of scripting languages (Shell/Perl/Python/Ansible), will be an added advantage.

Preferred Requirements:

• Good Understanding of Wireless telecom domain standards: 2G, 3G, LTE, SRAN & 5G etc.
• Good to have exposure on Microservices, Docker, Containers, Kubernetes, Helm charts and Cloud-Native concepts.
• Good exposure and knowledge of version control and collaboration tools like git, Gerrit, JIRA, Confluence, SharePoint etc.
• Experience in large and complex system integration projects involving Software customizations preferred.
• Excellent written and verbal communication skills.
• Good analytical and troubleshooting skills.
• Self-driven and customer/result-oriented approach.

Impact

• Impact is short term and departmental project in scope
• Accountable for quality, accuracy and efficiency Actions and errors can have functional area impact

Individual Contributor\

• Variety of complex tasks within area of responsibility
• Demonstrates initiative contributes to problem solving
• Acts with independence and discretion in routine matters
• Makes decisions that affect own work

Managerial Supervisory

• May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments
• Variety of complex tasks within area of responsibility
• Acts with independence and discretion in routine matters
• Makes decisions that affect own work

Innovation

• Performs routine activites to meet departmental project objectives
• Requires moderate supervision
• Applies commonly recognised concepts within their field of expertise
• Shares knowledge with less experienced peers or have high collegial interaction
• Raises innovative ideas Demonstrates adaptability to changing business environments Is willing to take on new roles or jobs appropriate to skill set in different environments and or locations

Communication

• Works to influence others to accept job functions view practices and agree accept new concepts, practices, and approaches
• May conduct briefings with senior leaders within the job function
• May at times be required to negotiate regarding operational issues
• Has cross cultural knowledge and global mindset

Knowledge Experience

• Established skills and knowledge of theory and principles within a professional discipline
• Uses functionally specific knowledge
• Typically 3-5 years directly related experience and a graduate equivalent degree

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark