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Nokia System Integration Specialist 
India 
259215758

25.06.2024

Family Description

  • Customer Services CS covers customer service in different areas such as technical support, account support, operations, maintenance, network design deployment integration transformation, and education
  • Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases

Subfamily Description

  • Systems Integration SIN contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements
  • Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description
  • Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
  • Responsible for commissioning/deploying and upgrading various Nokia NMS/OSS products (viz., Mantaray NM, ARC, DCAP, cFCM etc) over BareMetal, VMWare/OpenStack cloud and Cloud native environment.
  • Perform SW maintenance and / or other complex technical activities such as installation & test of technical/change notes /change deliveries, VNF/NE integrations, Onsite technical audits, troubleshooting etc.
  • On-site support at customer’s premises participating in deployments, upgrades, and system integrations.
  • Participate/collaborate with multivendor and 3rd party product teams viz., EMC/HP etc., for installations, integrations, and interface troubleshooting.
  • Proactively work and provide prompt resolution on issues encountered during deployments/upgrades together with customer, R&D and multiple stakeholders as necessary.
  • Participate in system acceptance testing with Customer.
  • Act as Technical Lead for the team as and when necessary.
  • Work with customers from across geographies and thereby understanding the problems and providing timely resolution.
  • Participate in internal and customer meetings and act as single-point-of-contact for all technical topics within the domain.
  • Maintain prompt and clear communication with customers and all required stakeholders.

Mandatory Requirements:

  • Suitable candidates will have a bachelor’s or master’s degree in engineering/computers/networking with 8 - 10 years of industry experience preferably in telecommunications.
  • Expertise in Red Hat Enterprise Linux OS and Virtualization concepts - VMWare or OpenStack is a must.
  • Redhat Linux/ VMWare/OpenStack /Kubernetes/OpenShift Certification must. (at least one).
  • Good knowledge on hardware and storage (HPE/Dell/EMC) is strongly desired.
  • Experience in HW and/or storage migration required.
  • Potential candidate must be familiar with networking concepts & understand the basic terminologies like VLAN, subnetting, routing and knowledge on DCN (Data Communication Network) required.
  • Expertise/experience on databases is a must. (at least one of Oracle, MySQL, Maria/Cassandra DB).
  • Expertise / Experience in deploying OSS/NMS products/applications on BareMetal and Cloud infrastructure (OpenStack or VMWare), preferably Nokia OSS (Mantaray NM, formerly NetAct).
  • Experience on Nokia’s cloud solutions like CBIS/CBAM is desirable. • Knowledge of any OSS (Operating Support system) and NMS (Network Management system) is strongly desired.
  • Good knowledge in any one of scripting languages (Shell/Perl/Python/Ansible), will be an added advantage.

Preferred Requirements:

  • Good Understanding of Wireless telecom domain standards: 2G, 3G, LTE, SRAN & 5G etc.
  • Good to have exposure on Microservices, Docker, Containers, Kubernetes, Helm charts and Cloud-Native concepts.
  • Good exposure and knowledge of version control and collaboration tools like git, Gerrit, JIRA, Confluence, SharePoint etc.
  • Experience in large and complex system integration projects involving Software customizations preferred.
  • Excellent written and verbal communication skills.
  • Good analytical and troubleshooting skills.
  • Self-driven and customer/result-oriented approach.

Impact

  • Impact is short term and departmental project in scope
  • Accountable for quality, accuracy and efficiency Actions and errors can have functional area impact

Individual Contributor\

  • Variety of complex tasks within area of responsibility
  • Demonstrates initiative contributes to problem solving
  • Acts with independence and discretion in routine matters
  • Makes decisions that affect own work

Managerial Supervisory

  • May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments
  • Variety of complex tasks within area of responsibility
  • Acts with independence and discretion in routine matters
  • Makes decisions that affect own work

Innovation

  • Performs routine activites to meet departmental project objectives
  • Requires moderate supervision
  • Applies commonly recognised concepts within their field of expertise
  • Shares knowledge with less experienced peers or have high collegial interaction
  • Raises innovative ideas Demonstrates adaptability to changing business environments Is willing to take on new roles or jobs appropriate to skill set in different environments and or locations

Communication

  • Works to influence others to accept job functions view practices and agree accept new concepts, practices, and approaches
  • May conduct briefings with senior leaders within the job function
  • May at times be required to negotiate regarding operational issues
  • Has cross cultural knowledge and global mindset

Knowledge Experience

  • Established skills and knowledge of theory and principles within a professional discipline
  • Uses functionally specific knowledge
  • Typically 3-5 years directly related experience and a graduate equivalent degree

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

Join us and be part of a company where you will feel included and empowered to succeed.
Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
Job Info
  • Job CategoryCustomer Services
  • Posting Date06/25/2024, 09:17 AM
  • LocationsNo. 23, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130, IN
  • Degree LevelBachelor's Degree
  • Job ScheduleFull time
  • Role TypeIndividual contributor
  • Job Identification
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    No. 23, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130, IN

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