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Microsoft Deal Support Specialist 
United States, Washington 
255929819

21.01.2025

Required/Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement
    • OR equivalent experience.

Preferred Qualifications

  • Account management experience
  • Sales and deal making experience
  • Analytical and business judgment skills across a range of disciplines
  • Effective communication, cross-group collaboration and project management skills
  • Ability to work comfortably with ambiguity
  • Experience in influencing positive outcomes without direct authority
  • Comfort engaging across all levels of the organization - executives to individual contributors
  • Appetite to learn and deal with a frequently changing environment, incomplete information and complex stakeholder structures
  • Background in Cloud technologies and a perspective of Digital Transformation are highly welcome

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until January 22, 2025.


Responsibilities
  • Accountable for making decisions regarding concessions to drive deals to closure, but minimizing risk to Micosoft and land good profitable business.
  • Ensure sales and negotiation strategies adhere to established guidelines, policies and legal standards.
  • Collabortate with sales, legal and business groups to identify customer blockers/enablers.
  • Manage customers contractual needs after a licensing agreement has been signed. Ensuring we continue a good relationship with every customer past negotiations is critical for the business.
  • Own communicating and highlighting business trends to help the team and business operate more effectively and find effieciences to improve deal velocity. You will highlight, propose and coordinate key improvements to processes and empowerment changes.
  • Find new and programatic solutions on how to process customers needs throughout the licensing process.
  • Embody our