JPMorgan Business Management - Design Chase Travel 

India, Maharashtra, Pune 

25373198

, you will be tasked with the planning and management of daily workflows, processes, and reporting mechanisms that bolster our User Experience design projects across the Digital and Customer Experience (DCE) spectrum.

Job responsibilities

• Provides oversight and management of a product portfolio which includes project intake, assessment, resourcing, execution, tracking and team capacity management
• Partners closely with Design Lead, Product Owners, Tech Leads, and Scrum Masters on Discovery Execution and Delivery, as well as concept readiness and artifact quality.
• Consults with design teams to develop a clear plan including size, scope, sequence and next steps for design activities
• Tracks projects to ensure milestones are being met and status is documented and updated regularly. Produces reports as appropriate/requested, serve as a single point of contact for project status & issue management
• Drives ongoing firm-wide and design team process improvements

Required qualifications, capabilities, and skills

• Minimum 3 years of project/program management experience in digital design or product development
• Understanding of Product development lifecycle at scale
• Thorough understanding of Waterfall and Agile project methodologies
• Experience with tools including Atlassian / JIRA / Confluence / / Figma
• Demonstrate effectiveness in developing plans, prioritizing activities and driving execution
• Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information
• Strong organizational skills with experience coordinating multiple work streams simultaneously, proactively and independently

Preferred qualifications, capabilities, and skills

• Experience in design studio and/or large corporate environment
• Proven ability to collaborate cross-functionally and influence outcomes
• Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
• Passionate about creating customer-centric design