Citi Group Lead Business Systems Analyst 

United States, New York, New York 

252799930

In this role, you will be required to focus on your Business Analysis and System Analysis skillset to deliver the programs/projects with key partners including Technology, Operations, Legal, Compliance, Business, as well as external vendors. You will work with a broad set of teams consisting of employee and contractor resources in US and offshore to deliver high quality work and drive the Branch Business forwar

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives

• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards

• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years of experience in Business Analysis , preferably within IT or Technology environments .

• Experience with all phases of Software Development Life Cycle (SDLC) and Agile methodologies .

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis .

• Knowledge of business process modeling techniques , requirements gathering , and documentation tools (e.g., JIRA , Confluence , or other BPM tools ).

• Strong analytical thinking and problem-solving abilities.

• Excellent oral and written communication skills.

• Experience in managing and implementing successful projects.​

• Excellent knowledge of Retail Banking especially on branch applications is a plus.

• Certifications in Business Analysis or Project Management (e.g., CBAP , PMP ) are a plus.

Bachelor’s degree or equivalent experience

Anticipated Posting Close Date:

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