JPMorgan Salesforce Marketing Cloud Builder 

United States, Delaware 

252092334

Job Responsibilities:

• Design and execute marketing campaigns within Salesforce Marketing Cloud to ensure a unified and seamless customer experience.
• Develop and optimize customer journeys using Journey Builder, ensuring personalized and seamless experiences for our customers.
• Design and code responsive HTML email templates for effective communication with customers.
• Collaborate with marketing teams and other stakeholders to ensure timely execution of marketing communication across channels.
• Set up marketing automation processes to streamline repetitive tasks and improve overall efficiency.
• Actively participate in building, testing, and deploying omni-channel marketing communication to ensure smooth and effective channel execution.
• Develop comprehensive technical and functional documentation, including best practices and user guides.

Required qualifications, capabilities, and skills:

• Bachelor's degree in Information Systems, Information Technology, Computer Science, or a related field.
• Proven experience working with Salesforce Marketing Cloud and Customer Data Platform (CDP) platforms.
• Expertise in utilizing Journey Builder to create seamless and engaging customer experiences.
• Strong experience in designing and coding responsive HTML email templates for optimal display across devices.
• Comprehensive knowledge of industry best practices in designing and implementing omni-channel journeys.
• Experience working in an Agile environment and with Agile project methodologies.

Preferred qualifications, capabilities, and skills:

• Familiarity with marketing automation tools and techniques.
• Ability to adapt to evolving marketing technologies and trends.