Intel Systems Solutions Engineer 

Taiwan, Taipei 

25195924

Act as the primary Bluetooth technical interface to OEM/ODM partners, providing on-site support, issue triage, and design guidance.

Drive Bluetooth features (e.g., LE Audio, Auracast, HDT) across Windows and Chrome OS platforms.

Execute and develop test cases and automation scripts for Bluetooth functionality, performance, interoperability, and user experience.

Reproduce, debug, and root-cause Bluetooth driver, firmware, and platform issues in collaboration with internal development teams.

Own and drive resolution in OEM/ODM bug tracking systems and ensure timely closure with detailed debug logs and analysis.

Analyze customer requirements and feedback, translate them into engineering actions, and influence roadmap and feature priorities.

Deliver technical training, feature overviews, and workshops to customers and internal field teams.

Collaborate cross-functionally with Wi-Fi, platform, and audio teams to ensure seamless connectivity experience on Intel EVO and commercial platforms.

Bachelor's degree or above in Electrical Engineering, Computer Science, or related field.

5+ years of experience with Bluetooth stack, profiles, Controller and RF performance on Windows PCs and Bluetooth products.

Hands-on experience in Bluetooth validation, testing, or debugging on Windows or Chrome OS platforms.

Strong understanding of Bluetooth Classic and Bluetooth Low Energy protocols, profiles (A2DP, HFP, HID, GATT), and LE Audio technologies.

Solid knowledge of Windows OS, driver installation, and log collection (e.g., ETW, WPP, Ellisys, HCI logs).

Proven experience in bug triage and debug collaboration with internal driver/firmware teams and external customers.

Excellent communication skills in English and Mandarin, and ability to work directly with global OEM partners.