Amazon Infra Delivery Tech - São Paulo Infrastructure 

Brazil, São Paulo, São Paulo 

251928165

Key job responsibilities· Managing work and priorities through ticketing system and workflows.
· Collaborating with various stake holders to remove project obstacles.
· Traveling within geographical work area is required, some travel outside traditional work area may be requested.
· Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction.
· Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
· Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
· Completing customer requests via Remedy trouble ticketing system and project management workflows.
· Participating in the migration, basic configuration and rollout of new or upgraded hardware.
· Not often, but sometimes international travel are required.A day in the life
You will play a pivotal part in scaling the network of several data center locations and be responsible for day to day assistance with capacity management. Working closely with both internal customers and external vendors, you will facilitate smooth project execution as directed by Technical Program Managers.

- 2+ years of computer networking experience
- 1+ years of data center experience
- High school or equivalent diploma
- Can lift and rack equipment up to 40 pounds
- Experience in networking
- Knowledge of IT system hardware and network concepts
- Knowledge of TCP/IP networks