SAP Technical Quality Manager 

Spain, Community of Madrid, Madrid 

250675828

What you'll do

As the TQM, you will:

• Lead Premium Engagement program
• Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
• Support or execute engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, including working with the account team, expert engagement engineer, solution or industry experts, partners, executive sponsors, or delivery support teams
• Support engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery
• Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
• Understand Customer requirements
• Co-ordinate delivery activies

What you bring

• Strong SAP business and technical solution architecture expertise.
• 8+ years of experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
• Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
• SAP project management, value management, and quality management practices
• Experience leading design, implementation, and change management projects
• Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
• Experience working with c-levels, senior leaders, influencers, and believed advisors
• Strong facilitation, negotiation, and de-escalation skills
• Bachelor or Master’s Degree: Science, Tech, Engineering, Math, Economics or Business Management.
• Strong English Proficiency
• Strong Spanish Proficiency