Your key responsibilities
- Working as part of engagement team, being responsible for own case load and supporting other team members as needed
- Communicating with international EY teams, assignees/expatriates, client contacts/HR to obtain information, to provide updates
- Ensuring that management is advised of client issues and escalations when they arise
- Managing client expectations regarding upcoming expiries and required actions
- Owning any ad hoc projects or pulling together spreadsheets of information as required by the client
- Providing timely responses to client queries
- Managing program reporting and analytics
- Building strong relationships with international EY teams and liaising with them on a daily basis
- Understanding basic tax processing categories and requirements for a variety of foreign jurisdictions
- Assisting team members with caseload as required
Qualifications and experience
- University/college degree
- 3+ years of personal income tax/mobility experience
- Experience working in a professional services firm and client-facing role is preferred, however experience from an in-house role is also suitable for this position
- Fluent English (Arabic language is not a requirement, but advantage)
- Proficiency in Microsoft Excel, Word, PowerPoint
Additional skills and attributes for success
- Personal income tax experience from a big4 is an advantage
- Experience of working with team members in a multi-country environment
- Ability to work under pressure and to tight deadlines whilst managing key stakeholder expectations
- Comfortable balancing multiple projects and priorities
- Strong organizational and project management skills
- Strong communication skills to effectively build relationships within the global team and clients
- Attention to details with a commitment to high quality
- Analytical skills for consolidation and analysis of data within assigned tasks
- Show initiative to identify issues and provide creative solutions and suggestions
- Customer service oriented mindset
What we offer
GDS is All in to shape the future with confidence, addressing today's challenges, and anticipating tomorrow's needs. EY GDS is not just reimagining the future of work—it's actively building it, ensuring agility, efficiency, and resilience in an ever-evolving world.
- A competitive salary and benefits package, including private health insurance.
- Opportunities for professional development and career growth, by access to training and development programs, coaching and mentoring as well as on-the job opportunities.
- A supportive and collaborative work environment with multicultural teams.
- Flexible working hours and hybrid work with 2 days in the office per week.
- Employee wellness programs and initiatives and the opportunity to obtain the All You Can Move sport pass.
- Possibility to volunteer for meaningful initiatives to positively impact lives in the community.