Amazon Live Ops Support Engineer Prime Video Playback Operations 

United Kingdom, England, London 

249700573

Key job responsibilities
Key job functions- Understand technical aspects of streaming video systems and services and correlate a/v defects to root causes.
- Deliver reports to senior leadership and follow up on post-event tasks
- Aid in the development and testing of operational tools that improve efficiency through automation
- Drive long-term solutions to issues and eliminate risk of recurrence.
- Onboarding new properties, ensure documentation is complete, tools are updated, and engineers trained prior to launch