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Microsoft Product Design Intern 
United States, Washington 
248797499

20.11.2024

achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Qualifications

Required Qualifications:

  • Currently pursuing a Bachelor'sDegree in Business, Engineering, Technology, or related field
    • Must have at least 1 semester/term remaining followingthe completion of the internship

Preferred Qualifications:

  • Relevant internship/work experience (e.g., consulting, pre-sales/post-sales, business analysis, technical sales, technology solutions, solution architecture, change management)
Responsibilities
  • Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams).
  • Engages with and/orleverages relevant partners to support business outcomes as appropriate. Identifies appropriate partner and jointly developsaplan for the play based ona shared understandingof the customer.
  • Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
  • Acts as the voice of the customer(VOC)and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering. Responds to feedback and supports positive change within Microsoft.
  • Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills.