Manage all identified issues and work with Business, Compliance, Operations and Technology teams to actively identify new Financial Crimes policy gaps and challenges
Manage the initial and ongoing communication, escalation, and resolution process through standardized communication routines and tools
Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business in order to create action plans that provide resolution and ensure policy adherence
Manage execution of Financial Crimes policies related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timelines
Provide updates to all levels of senior management on issues and remediation plans related to the Financial Crimes programs
Collaborate with multiple compliance groups, business teams, technology and infrastructure teams to identify the root cause and create action-plans for resolution
Champion efforts to get project requests drafted to resolve gaps to ultimately retire manual workarounds
Partner with the project group to get the project requests prioritized
Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure
Qualifications:
6-10 years of direct, relevant experience in financial service operations, control, compliance, audit, or regulatory management.
Bachelor's degree or equivalent work experience.
Knowledge of the USPB Cards industries and applicable Sanctions and AML KYC rules, regulations, policies, and processes with preferred knowledge of and experience with Citi Anti-Money Laundering (AML) and Sanctions programs.
Superior organizational skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision.
Self-motivated with a passion for establishing and maintaining a culture of control within the business.
Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills
Excellent verbal and written communication skills
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Compliance and ControlFull timeJacksonville Florida United States$103,920.00 - $155,880.00