Tesla Service Advisor - Bucharest 

Romania 

24527539

We offer

• Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)
• Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything
• Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy
• Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount
• Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

• Provide Customer service: Provide the highest level of customer service throughout ownership experience across physical and digital platforms
• Tesla Ambassador: Confidently communicate with customers as a Tesla ambassador through digital channels, phone and face-to-face to provide scheduling/status updates, product education, Tesla App education and answer any questions using customer friendly language
• Support: Pull vehicle logs, accurately recording repair orders, interactions and data into our systems, supporting with invoicing and payment
• Customer Service: Partner closely with the workshop to guarantee we service our customers’ cars efficiently and seamlessly

• Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others
• Adaptable: Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail
• Good communicator: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• Solution-oriented: Possess an understanding of automotive techniques related to repair and servicing of vehicles
• Digitally savvy: ability to adopt and adapt quickly to new technology and systems
• Language skills: Able to communicate, read, and write effectively in the English language and Romanian
• Eligible: You have a valid driver's license