Microsoft Usage Programs Manager 

United States 

241725309

Usage ProgramsManagerlead our program strategy to drive utilization for our Security products.

In this role, you will build and drive strategy and execution of Programs to grow our product utilization across Canada, Latin America, and the United States. You will take defined and ambiguous problems, break them down into key priorities based on desired outcomes, build plans to address the prioritized motions, execute the plan with precision and report on progress. You will work in close collaboration with the Global Partners Solutions organization (GPS), Central Marketing Organization (CMO), Area Sales teams, Cloud Solution Architects and Worldwide teams (e.g. engineering and marketing) to both influence change in our business as well as drive success.

Required/Minimum Qualifications

• 5+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience.

Additional or Preferred Qualifications

• 8+years experiencedriving SaaS utilization through programmatic approaches to customer deployment and utilization

• 5+years experienceworking on Enterprise Security products in Go-to-Market, Customer Success, or Sales Roles

• 3+years experiencesupporting technical implementation through marketing strategy, sales enablement, or programs

• ANDBachelor's Degree in Business, Marketing, Computer Science, or related field OR equivalent experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Business Development

• Collaborates with multiple stakeholders to understand gaps in utilization GTM strategy and identifies programmatic ways to address through field and partner teams.

• Leverages knowledge of utilization targets to identify areas of strength and strategies to support areas of improvement.

• Build relationships and drive regular engagements with relevant stakeholders to operationalize and land implementation of solutions that drive strategic impact and increase market share for Microsoft and partners.

Business Management

• Builds and drives program strategy, usage reporting, and impact for security business.

• Leads a regular cadence of connections with corporate (e.g., global sales, marketing, and operations, the business group, engineering) to execute tactical and strategic planning, gather feedback, and enable field performance.

• Provides product and deployment feedback to stakeholders to improve product features and deployment operations

• Leverages understanding of the overall health of the business and customer/partner pain points to identify areas for adjustment and programs to drive greater impact in the field.

• Aligns and disseminates program best practices to enable successful performance across groups.

Field Enablement

• Partners with sales to land field enablement accountability.

• Serves as an orchestrator between the business and the areas/subsidiaries to develop and land sales programs.

• Provides thought leadership and clarity to coach and equip the team, channel, and sellers with the knowledge, skills, and resources to sell (e.g., readiness for programs owned by the solution area).

• Appropriately activates the partner ecosystem to enable and drive results. Identifies failure points and orchestrates resources to mitigate.

• Embody our