Lemonade UW Associate Pet Medical Record Review 

United States, Oregon 

239633642

You’ll use your impeccable attention to detail to outline pets medical histories, preparing policy files for claim review, assisting in obtaining missing medical records, and coordinating with fellow Underwriting team members.

• Utilize your veterinary knowledge, strong attention to detail, and analytical skills to review pet medical records for our policyholders’ pets

• Identify, notate any abnormalities, and document pre-existing conditions in the policy

• Analyze SOAP notes, as well as lab results to extract and record any abnormal clinical findings

• Analyze medical records to determine if information is missing, and if so, work with external teams to obtain the missing information and documents

• Work closely with internal and external claims support teams to complete medical record reviews

• Report any discrepancies within the medical record regarding the policyholder and pet information

• 4+ years of veterinary experience

• Experience working remotely, preferred

• Pet Insurance with a claims background, preferred

• Knowledge and understanding of veterinary medical records, conditions and treatments, terminology, and lab work. Including up-to-date knowledge on veterinary medications

• Comfortable navigating through computers, with the ability to troubleshoot basic issues and confidently learn new software programs

• Confidence in deciphering and comprehending handwritten medical records

• Ability to complete, at minimum, 15-20 medical record reviews daily

• Able to perform repetitive, essential tasks with a high degree of accuracy

• Ability to work in a fast-paced environment

• Excellent written and verbal communication skills

• Ability to multi-task and follow up on pending requests

• Ability to adapt to workplace changes with ease and enthusiasm

• At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of technology and AI, as a commitment to ongoing growth in this field is a fundamental part of our culture

• College degree, preferred

This is a full-time position. The pay range for this role is $23.56-$28.85 per hour, plus equity + benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific hourly rate for your preferred location.