SAP SAP iXp Intern - Public Cloud ERP Sustainability Technical Support 

Germany, Baden-Württemberg 

238659082

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

1. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

1. Gain visibility: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Location: São Leopoldo, RS (3x per week)

• Provide professional, courteous, and prompt technical support across multiple channels for the Sustainability product.

• Collaborate with support colleagues locally and globally, as well as other internal organizations, to ensure superior customer service.

• Document technical solutions in alignment with the KCS methodology, ensuring valuable information is captured and shared.

• Handle customer interactions and challenging problems independently, maintaining poise and professionalism.

• Adapt to business needs, including the potential for shift work and weekend support.

• Actively engage with and drive customer support initiatives, contributing to the continuous improvement of support processes and customer satisfaction.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Being enrolled in an undergraduate course (Engineering, Business Administration, Technology programs, among others).

• Excellent communication and listening skills.

• Exceptional customer interaction abilities

• Ability to learn products and process.

• Strong analytical skills with a good aptitude for problem-solving

• Team-oriented mindset

• Ability to collaborate effectively with a global team across multiple time zones.

*Please submit your CV in english

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