PayPal Product Manager 

United States, Illinois, Chicago 

238106438

What you need to know about the role

Your way to Impact:

• Build, launch and scale PayPal’s Chargeback Protection services for all unbranded payments.
• Work with product leaders on shaping the product strategy and roadmap and set key business goals (OKRs).
• Serve as a product SME in strategic pre- and post-sales customer engagements.
• Be a thought leader in driving the product strategy, in tandem with the leadership team.

Your day-to-day:

• Author product requirements, use cases and work closely with stakeholder including Data Science, Architecture, Customer Support, Integrations, Pricing operations, Finance, Legal & Compliance and other cross-functional domains.
• Bring a strong industry perspective geared towards machine learning/artificial intelligence that can help shape and evolve the RaaS products to the next level.
• Develop a deep technical understanding of the risk and chargeback management solutions and have a strong empathy towards the pains and challenges of platform users such as developers, data scientists, and risk analysts.
• Product ownership of external APIs and SDK enhancements that enable merchants to integrate with RaaS products and impact the performance.
• Embrace and lead an Agile team of highly engaged engineers through the software development lifecycle while practicing transparency, trust, collaboration, and humility.
• Identify product and enablement gaps through feedback from regional teams, stakeholders, market research etc.
• Establish a strong network of internal partnerships and advocacy with peers across all cross-functional groups in PayPal.

What do you need to bring:

• 3+ years of experience in leading the development of technical products and large-scale platforms with high-reliability requirements.
• Deep understanding of the dispute management rules, response codes, and recommended responses.
• Data-driven, enthusiastic, and passionate about agile product management, to deliver breakthrough consumer experiences.
• Proven experience executing a transformational product strategy while successfully tackling ambiguity independently.
• Strong technical background and ability to understand and work with
  • API design based on internal and external requirements,
  • Defining and setting up platform metrics and monitoring,
  • Defining and understanding integration requirements with external platforms.
• Excellent people and communication skills are essential. The candidate should have the ability to develop strong working relationships at all levels of management, both inside and outside of PayPal.

Our Benefits:

Any general requests for consideration of your skills, please