Citi Group Applications Support Tech Lead Analyst - VP Warsaw 

Poland, Masovian Voivodeship, Warsaw 

237451420

Responsibilities:

• Design, develop and manage E2E payments flow monitoring based observability solutions, including metricidentification\validation,centralizing in ITRS similar systems & visualizing in Grafana dashboards.
• Ability to report issues to appropriate technology and business teams while adhering to service level agreements expected.
• Write and manage complex queries and alert definitions.
• Bridge the gap between Operations/ L2 / Monitoring and Investigation team and SRE operations.
• Configure and manage monitoring, alerts, and observability using a range of tools including e.g., New Relic, AppDynamics, Prometheus, Grafana.
• Implement log aggregation and analysis tools (e.g., ELK Stack, Splunk).
• Establish design patterns for monitoring and benchmarking.

Qualifications:

• Experience in an Application Support role.
• Desirable experience on monitoring tools such as GENEOS ITRS or AppDynamics with collecting interface like ELK Stack, Splunk.
• Programming and Scripting knowledge like Python, Power Shell, Bash.
• Ability to plan and organize workload.
• Required hands on tech expertise on UNIX and SQL

Education:

• Bachelor’s/University degree or equivalent experience.

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

· Private Medical Care Program

· Life Insurance Program

· Pension Plan contribution (PPE Program)

· Employee Assistance Program

· Paid Parental Leave Program (maternity and paternity leave)

· Sport Card

· Holidays Allowance

· Sport and team recreation activities

· Special offers and discounts for employees

· Access to an array of learning and development resources

· A discretional annual performance related bonus

· A chance to make a difference with various affinity networks and charity initiatives

Time Type:

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