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Reporting to the Director of FP&A – Business Process Manager, you will act as a subject matter expert (SME) for process simplification, automation (with special emphasis on RPA and emerging technologies), and efficiency. You will partner closely with FP&A teams, Technology, and cross-functional stakeholders to deliver step-change improvement in planning, forecasting, reporting, and business insights.
Key Job Responsibilities and Duties:
- Lead the design, assessment, and optimization of end-to-end FP&A business processes, identifying automation opportunities using RPA and other digital solutions.
- Drive the implementation of RPA solutions to standardize, automate, and continuously improve recurring finance processes (e.g., financial forecasting, consolidation & reporting, cost control, investment tracking).
- Serve as a process advisor across the transformation portfolio, providing guidance on process redesign, lean practices, and automation best practices.
- Collaborate with internal FP&A teams, Technology, Data, and FS team to develop and scale digital workflows, including requirements definition, solution design, and testing.
- Champion digital upskilling and change management, helping team members adapt to automated workflows and supporting training initiatives.
- Monitor and report on automation impact, continuously evaluating performance metrics and identifying areas for further improvement.
- Stay abreast of industry trends in RPA, GenAI, and data-driven FP&A technologies to ensure Booking.com maintains a future-ready, best-in-class finance function.
- Support the broader BPO & Transformation agenda, including project management, benefit tracking, and documentation of new/updated processes.
Qualifications & Skills:
- Proven track record (6+ years) in business process excellence within FP&A or Finance transformation, preferably in a large-scale, multinational or digital business.
- Hands-on expertise in RPA tools and a strong grasp of digital process automation concepts.
Experience leading automation initiatives across multiple finance process domains, with direct impact on cycle time, accuracy, and business insights. - Strong analytical, problem-solving, and communication skills: able to distill complex process flows into clear, actionable digital solutions.
- Lean Six Sigma or similar process improvement certification is highly desirable.
- Proven project management skills with the ability to manage stakeholder expectations and deliver on milestones in a transformation environment.
- Collaborative team player, with a passion for empowering others, coaching, and building digital capabilities across teams.
- Adaptable, intellectually curious, and comfortable working with ambiguity and changing priorities in a dynamic business context.
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Application Process:
Let’s go places together:
Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
