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Responsibilities:
- Responsible for Batch Management , End of version Software's and toolsets Upgrades , Automate Manual Tasks and Platform Build Project Management.
- Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
- Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
- Start of day checks, continuous monitoring, and regional handover.
- Develop and maintain technical support documentation.
- Ensures that storage and archiving procedures are in place and functioning correctly
- Ongoing capacity planning and expansion to keep pace with rapidly increasing platform needs.
- Act as escalation point for TTS Client base to address issues relating to Core Account Non Production Environments and Applications
- Ensure Daily core account Batches are stable and Meet SLA .
- Leads technical engagement with audit, regulators, clients, and third parties when required
- Supports program planning, engineering work breakdown structure, task estimation and scheduling
- Accountable for Environment stability , quality, performance, reliability, serviceability,
- Demonstrated high expertise in the domain or a related engineering discipline
Qualifications:
- 9-12 years’ experience in an Application Support role.
- Knowledge of Core Account Batches , Interfaces, DevOps.
- Ability to ensure quality, reliability, and timeliness of work products and systems.
- Knowledge of operating platforms/software specific to banking including Unix/Linux Eco System.
- Experience in application support and banking domain specifically in Flexcube, Kafka, EMS, Fuse , Talend administration
- Experience on managing multiple Releases/Projects implementations/production rollouts.
- Ability to plan and organize workload
- Issue tracking and reporting using tools
- Product Management - design, development, testing and integration/transition/transformation
- Experience in trouble shooting and setting up new configuration in NDM , MQ , FTP, Kafka, SFTP file transmission
- Good Understanding in JIRA , Services Now and Confluence
- Good Understanding ITRS Monitoring , Kibana, AppDynamics and Splunk Tool Sets
- Good conceptual Knowledge on Oracle Database , restores , Backups and Performance tunning
- Good experience in Autosys, developing and deploying Autosys JILs, Managing batches scheduled in Autosys
- Good to have - Experience with cloud based technologies - Openshift, Couchbase, MongoDB
Applications Support
Time Type:
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