Citi Group Applications Support Sr Analyst - Flexcube 

India, Tamil Nadu, Chennai 

236430236

Responsibilities:

- Responsible for Batch Management , End of version Software's and toolsets Upgrades , Automate Manual Tasks and Platform Build Project Management.

- Maintains application systems that have completed the development stage and are running in the daily operations of the firm.

- Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.

- Start of day checks, continuous monitoring, and regional handover.

- Develop and maintain technical support documentation.

- Ensures that storage and archiving procedures are in place and functioning correctly

- Ongoing capacity planning and expansion to keep pace with rapidly increasing platform needs.

- Act as escalation point for TTS Client base to address issues relating to Core Account Non Production Environments and Applications

- Ensure Daily core account Batches are stable and Meet SLA .

- Leads technical engagement with audit, regulators, clients, and third parties when required

- Supports program planning, engineering work breakdown structure, task estimation and scheduling

- Accountable for Environment stability , quality, performance, reliability, serviceability,

- Demonstrated high expertise in the domain or a related engineering discipline

Qualifications:

- 9-12 years’ experience in an Application Support role.

- Knowledge of Core Account Batches , Interfaces, DevOps.

- Ability to ensure quality, reliability, and timeliness of work products and systems.

- Knowledge of operating platforms/software specific to banking including Unix/Linux Eco System.

- Experience in application support and banking domain specifically in Flexcube, Kafka, EMS, Fuse , Talend administration

- Experience on managing multiple Releases/Projects implementations/production rollouts.

- Ability to plan and organize workload

- Issue tracking and reporting using tools

- Product Management - design, development, testing and integration/transition/transformation

- Experience in trouble shooting and setting up new configuration in NDM , MQ , FTP, Kafka, SFTP file transmission

- Good Understanding in JIRA , Services Now and Confluence

- Good Understanding ITRS Monitoring , Kibana, AppDynamics and Splunk Tool Sets

- Good conceptual Knowledge on Oracle Database , restores , Backups and Performance tunning

- Good experience in Autosys, developing and deploying Autosys JILs, Managing batches scheduled in Autosys

- Good to have - Experience with cloud based technologies - Openshift, Couchbase, MongoDB

Time Type:

View the " " poster. View the .

View the .

View the