This role can be based in Sydney or Melbourne head offices.
What You’ll Do
Payment Records Management: Reconcile payments not picked up by automation and manually process rebates. Maintain and update ageing payment records. Ensure data accuracy by reconciling and cross-checking information. Manage payments from internal and partner body repair centres, as well as insurance payments. Resolve discrepancies by collaborating with relevant departments.
Payment Method Development: Research and propose efficient payment methods. Implement innovative payment solutions to streamline processes. Stay updated on industry trends and best practices.
Account Monitoring: Chase ageing payments and work with managers to improve payment adherence. Manage debt recovery and ageing payments investigations. Ensure timely payment and collection processes. Resolve payment-related inquiries and disputes with internal clients and vendors.
Financial Analysis: Analyse payment data to identify trends and potential issues. Generate reports and present findings to the finance team. Develop strategies to optimise payment efficiency and minimise risks using data insights.
Process Improvement and Automation: Assess and recommend improvements for payment processes. Monitor automated processes for accuracy and efficiency. Collaborate with IT and development teams on system enhancements. Train team members on payment procedures.
Automation Oversight: Ensure automated financial processes are functioning correctly. Troubleshoot and resolve automation issues.
What You’ll Bring
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Proven experience in payment processing, account management, financial analysis, and process automation.
Strong analytical and problem-solving skills with a keen eye for detail.
Excellent organizational and time management abilities to handle multiple tasks concurrently.
Proficiency in using financial software and tools for data analysis and reporting.
Knowledge of payment systems, methods, and regulations.
Proficient in MS Excel.
Ability to manage multiple projects simultaneously and prioritize tasks based on demand despite changes in work scope or focus.
Open-minded, collaborative, and team-oriented attitude with the ability to think outside the box for solutions to complex challenges.
Self-motivation, strong work ethic, and a passion for being hands-on in their work