In this role, you will impact the efficiency and effectiveness of our technical operations, ensuring that our customers receive top-notch service and facilitate.
Key Responsibilities
- Perform electronics modifications, including component replacement, re-soldering, solder inspection, jumper wire placement.
- Perform testing on accelerometers.
- Perform test station assembly, qualification, troubleshooting and repair.
- Perform board-level component troubleshooting and repair.
- Work with Facilities team to integrate new test equipment.
- Perform electronics testing using oscilloscopes, network analyzers, spectrum analyzers.
- Manage lab equipment inventory and provide feedback on lab improvements.
- Document procedures and findings and effectively communicate these to key stakeholders.
- Guide and manage a team of technicians to provide technical facilitation and service.
- Provide guidance and mentorship to team members, helping them resolve complex technical issues.
- Work with cross-functional teams to improve processes and enhance customer satisfaction.
- Stay updated with industry trends and advancements, and provide recommendations for improvement.
- Establish and maintain strong relationships with key stakeholders, including customers and internal teams
YOU MUST HAVE
- Minimum of 8 years of proven experience in technical facilitation or a similar role
- Technical knowledge of electronic components, including PWB troubleshooting.
- Excellent communication and people-oriented skills
- Strong guide and mentoring skills
- Experience assembling and qualifying test equipment.
WE VALUE
- Ability to effectively manage and prioritize multiple projects and tasks.
- Strong problem-solving and decision-making abilities.
Ability to build and maintain strong relationships. - IP J-STD-001 certification.
Additional Information - JOB ID: req474760
- Category: Engineering
- Location: 15001 NE 36th Street,Redmond,Washington,98052,United States
- Nonexempt
- Due to US export control laws, must be a US citizen, permanent resident or have protected status.