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Applied Materials Global Maintenance Performance Platform Manager United States, California 235314445
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Job Summary:
Key Objectives:
Manage the TPS offerings for the Performance platform (including individual products) with a business mindset.
- Consider the key offerings needed for platforms and products to maximize customer satisfaction and profitability
- Help and guide regional resources and leaders to solve customer challenges specific to a product or platform.
- Consider new TPS offerings and products for future implementation.
- Build these plans and execute them, ensuring detailed project planning and implementation.
- Conduct customer and market analysis to understand customer needs and industry trends.
- Evaluate existing TPS offerings and internal processes for strengths, weaknesses, and opportunities for improvement.
- Engage with key stakeholders to gather feedback and validate the redefined TPS offerings.
Specific Objectives – 2025
- Evaluate current status and define future ‘Health Check’ offerings. Execute to this plan.
- Active participation in product roadmap process to drive TPS specific (and other field feedback) into product roadmaps
- Build Centers of Excellence (CoE) plans for best global support management of Platforms/Products. Execute these plans.
Day to Day ownership and other considerations
- Potential enhanced maintenance offerings
- Customer Technical Review meeting support
- Market sizing and opportunity calculations and resultant tactics
Helpful Skills:
- Bachelor's degree in related field (engineering, technology, business, etc.)
- Proven experience in managing complex challenges and projects.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to collaborate with cross-functional teams and stakeholders.
- Knowledge of industry trends and customer needs in Total Product Support.
- Proficient in data analysis and interpretation.
- Experience in leading teams through change management processes.
- Strong organizational and time management abilities.
- Attention to detail and ability to prioritize tasks effectively.
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