EY Senior Consultant ServiceNow FSO 

United Kingdom, England, London 

234182980

London or Edinburgh

It’s an energising role, in which you’ll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will allow you to have the flexibility to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow.

As you do, we’ll support you in developing your ServiceNow, consultancy, analytical skills – along with relationships that help shape your career.

Your key responsibilities

Here, you’ll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform.

As a Senior Consultant, you will work within a team to help clients achieve business results through the application of technical solutions. You will be able to contribute to the delivery of quality, insightful solutions and balance priorities.

As a key part of the team you will:

• Work on a range of projects / initiatives to deliver value and successful outcomes to our customers through the ServiceNow platform and products suite including; ITx, HR, IRM, BCM, VRM, SecOps, CSM and FSO
• Assist in workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes
• Develop and contribute technically and functionally to solutions and sales
• Work with EY colleagues to support the development team within our customers to allow them to reach potential and ensure they deliver outstanding outcomes and quality experiences
• Contribute to ways of working to ensure the development is delivered in a fun, inclusive, positive, and energetic way
• Work with the team to set the assurance standards throughout the development lifecycle
• Meet and mange deadlines individually, and as part of the team
• Start developing relationships with clients; using your expertise to positively impact engagements and stakeholders
• Participate in knowledge sharing and good practice development, working with the UK, EMEA and Global teams
• Coach and mentor junior team members, acting as a positive role model

To qualify for the role you must have some or all of the following:

• ServiceNow technical experience
• A proven track record of implementing ServiceNow, delivering to deadlines and milestones
• ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules (ideally GRC and / or HR)
• Demonstrable evidence of delivering real and sustainable ServiceNow solutions
• Relevant professional experience, including for example previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes
• Experience of Financial Services across Banking, Insurance or Wealth Asset Management
• Experience with broader ServiceNow solutions and / or other SaaS / PaaS tools

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.