Wells Fargo Payment Network Relationship Manager Strategy 

United States, Texas, Irving 

231648109

In this role, you will:

• Support and enhance relationships with business and product leaders at the payment networks

• Understand the product and business roadmaps for each Payment Network and consolidate this information for review by merchant services product and business leaders

• Partner with stakeholders across the bank to evaluate and co-develop business cases and requirements for Payment Network related business opportunities

• Engage with Merchant Services leaders to understand ongoing go-to-market strategy for Small Business and Commercial/Corporate client segments and incorporate into overall payment network strategy and prioritization

• Partner with the product team to establish an internal merchant services product roadmap for all new payment network business initiatives

• Work with the brands and internal partners to address payment network related business, compliance and/or technical questions. Coordinate escalations, obtain answers, and generally facilitate issue resolution related to Payment Networks

• Provide input to Payment Network Update team on semi-annual releases and ongoing changes, provide subject matter expertise into mandate requirements, identify and communicate business and client related impacts of new network rules

• Monitor business programs and reporting for the Payments Networks including trend analysis, customer experience, operational metrics, and control environment

• Manage Payment Network incentive programs to effectively bolster product or market development

• Serve as an expert advisor to leadership

Required Qualifications, US:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of merchant acquiring experience working with payment networks like Visa, MasterCard, Amex, Discover, etc. in a relationship management, product management, business development or payment network update manager type of role

• Previous experience working with payment brands, preferably within a payment network team

• Demonstrated project/program management skills and a proven track record for building and scaling programs

• Outstanding stakeholder management skills including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations

• Demonstrated ability to monitor and analyze performance data both in real time and on a cumulative basis, and make appropriate recommendations to ensure success

• Ability to evaluate business opportunities and drive business cases including market research, financial analysis, technical and operational, client, go-to-market and compliance impacts

• Experience working in a strong controls and compliance structure including process mapping and development

• Working knowledge of Agile methodology of project delivery and Agile tools used for tracking user stories or backlogs, such as Confluence or Jira

• Experience building relationships, consulting, influencing and partering with LOB stakeholders, product owners, technology, business analysis, and other internal partners

• Highly refined communicator and analytical thinker, with experience presenting complex material in a digestible, consumable manner to all levels of management

Job Expectations:

• Willingness to work on-site at stated location on the job opening

• This position offers a hybrid work schedule

• Ability to travel up to 10% of time

• This position is not eligible for Visa sponsorship

Job posting may come down early due to volume of applicants.

Locations:

• 401 S Tryon St, Charlotte, NC 28202

• 800 S Jordan Creek Pkwy West Des Moines, IA 50266

• 1151 West Washington Tempe, AZ 98281

• 2200 Concord Pike, Wilmington, DE 19803

• 1100 Abernathy Road, Atlanta, GA 30328

• 250 E John Carpenter Fwy, Irving, TX 75062

Required location(s) listed above. Relocation assistance may be available for this position.

12 Apr 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.