Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
Execute customer documents on delivery day and conduct direct deliveries from Delivery Centers to customer homes
What You’ll Bring
The successful candidate will be required to support projects in all Canadian provinces and communicate daily primarily in English with staff and clients outside of Quebec
At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
Positive, enthusiastic and passionate about the changes in the personal transportation industry
Proficient with Microsoft Office suite and CRM tools
Ability to work evening hours, weekends and holidays in a retail environment
Ability to obtain appropriate state licensing, where applicable
Must maintain a valid Class 5, G or G2 driver’s license for Canada