Intuit Staff Design Operations Specialist 

United States, California, San Diego 

228527702

TurboTax, the leader in tax preparation services, is on a mission to deliver a new era of people-centric tax experiences that inspires confidence in everyone. Our in-house agency, Spring, brings that mission to life through innovative campaigns and initiatives that position TurboTax at the forefront of the industry. We root ourselves in service, lead with transparency, and innovate with purpose in our dedication to fueling financial progress.

As a Creative Producer and Operations Specialist at Spring, you’ll help define and elevate TurboTax’s presence across our brand, advertising and experiential channels. You’ll serve as a pivotal function to the creative team, providing the ops and process structure to ensure business strategy is transformed to world class campaigns, experiences and product integrations.

• Collaborative Powerhouse: Partner with marketing, product, finance, and more to ensure everyone’s working toward the same vision. You’ll be the glue that holds cross-functional initiatives together, keeping creative output and organizational objectives aligned.
• Impactful Influence: Manage communication with key internal and external stakeholders, ensuring creative projects and priorities are aligned and well cascaded throughout the organization
• Vendor Connector: Oversee vendor relationships and external partners, negotiating contracts and managing scopes of work in partnership with Head of Operations
• Champion of Creative Culture: You’ll help us stay inspired and connected while keeping things running smoothly.
• Zeitgeist Pulse: You are integrated in culture and can help steer the team towards vendors, directors, partners that are of the moment and resonate with our brand and audiences
• World Class Sensibility: You are a taste maker and help elevate the team to our goal of being the best in house agency in the world

• Agency or in-house creative team experience with impactful case studies demonstrating E2E management of the creative process, positive business results, and how you led the team to success
• Project management and resourcing wizardry with the ability to plan, execute and manage the E2E process of creative development through the use of the latest tools and technologies
• Developing business acumen and uses business objectives and strategies to help prioritize and sequence work, maximizing impact while considering trade-offs, dependencies, and downstream
• Data mindsight understanding the KPIs, channel and product signals that best impact creative development
• Expertise in marketing channels and the unique deliverables, specs and media placements needed for integrated campaigns
• Ability to thrive through ambiguity, remain nimble, and respond decisively in difficult situations with a clear point of view