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Managers in the HR Risk Office are highly motivated risk management professionals with excellent communication and organizational skills. They are team players with a continuous improvement mindset. They have a high level of exposure across lines of business and enjoy working in collaborative settings. They find ways to innovate while identifying and mitigating potential risks to ensure a well-managed regulatory environment.
LAUNCH Risk Assessment is designed to prudently manage the risks associated with introducing new, expanded, or modified products and services. Processes associated with this risk assessment support governance, risk identification, due diligence, and compliance with enterprise standards. HR Launch lane supports initiatives for HR across Capital One’s Global footprint.
Role Responsibilities:
Ensure process framework is delivered within established Enterprise standards
Facilitate collaborative meetings with 1st and 2nd line process participants
Monitor system(s) of record for accuracy, quality, and consistency
Act as a process subject matter expert and leverage this knowledge to support and influence process participants
Develop curriculum to stakeholders and requirements evolve - establish and own training delivery methods and mechanisms
Use your vantage point to connect the dots of the changing strategic and operational priorities and risk environment and partner with the risk advisors and business to understand the impacts
Understand and use data to tell the compelling story (trends, changes and impacts)
Establish collaborative routines with second line partners
Evaluate and identify impacts of enterprise governance to division stakeholders and influence as necessary
Lead, manage, prioritize work and and consistently deliver results
Manage governance routines, trackers, systems to sustain accuracy, quality, and consistency
Act as a process subject matter expert and leverage this knowledge to support and influence process participants
Incorporate evolving strategic and operational priorities into operational norms and BAU delivery
Constantly monitor and interpret impacts to the risk environment
Here’s what we are looking for in you:
Collaborator. Ability to connect the unconnected and bring teams together toward a common goal. You have a desire and ability to connect with our external or internal customers to fully understand their needs.
Influencer. Influence without direct authority across leadership teams in business, technology, risk management, and operations. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Sound judgment and the ability to successfully navigate ambiguous situations
Leader. You care about growing others and bringing them together around what’s possible. You have a vision and will drive a strategy that delivers the vision across a multi-year roadmap
Learner. Highly motivated, self starter that can work autonomously and take the initiative. Appetite to learn - and try - new things while exhibiting humbleness when the time comes to ask for help.
Manager. Well organized, able to multitask and able to prioritize your work. Incorporates business objectives, success metrics, design thinking, and customer empathy. Ability to manage multiple tasks independently and meet deadlines
Risk Lens. You can apply a risk perspective towards creating a safety net that incorporates advances in the strategy of HR while protecting Capital One.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of Risk Management Systems of Records
At least 2 years of Financial Services, Risk Management, Compliance or Audit Experience
At least 3 years of Project Management or Process Management experience leading cross functional projects and programs in Risk
At least 5 years of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications:
Bachelor’s Degree
7+ years of Human Resource experience
5+ years of experience in process management
3+ years of experience supporting, partnering, and interacting with key stakeholders or internal business partners
2+ years of experience influencing senior leadership
Agile or Design Thinking experience
Experience with Governance, Risk, and Compliance software tools
Experience in controls development, controls management, and reporting activities
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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