Applied Materials Software Technical Support Engineer II 

Japan 

226918456

Key Responsibilities

2. Provides customer software support via Software Ticketing system.

3. Provides timely updates/reports to all stakeholders on key customer software issues. Aligns and delivers in line with group objectives.

4. Create, test, and verify Software Change Notifications and Key Feature Procedures for product software.

5. Participates in developing customer focused feature documentation for external software features.

6. Participates and contributes in equipment software specification and design, testing and documentation reviews as appropriate for customer requests.

7. Assists in training junior level engineers and detailed product operation.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work.

Leadership

• No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies.

Interpersonal Skills

• Explains complex information to others in straightforward situations.

Bachelor's DegreeEnglish (Required), Japanese (Required)

2 - 4 Years

Full time

Assignee / Regular