NetApp Technical Support Engineer - French Speaker 

Ireland, Cork 

226789107

• NetApp Cluster-Mode Storage Solutions and related technologies
• Data ONTAP operating system and NetApp High-Availability (HA) technology
• UNIX/Linux configuration, administration and technical support
• Microsoft Windows environment configuration, system administration and technical support
• NAS and/or SAN storage and surrounding infrastructure
• The interoperability of enterprise applications (such as Microsoft Exchange, Microsoft SQL Server, Oracle, and SAP) with NetApp storage systems and solutions
• Server, and Desktop Virtualization Solutions (such as VMware, Microsoft Hyper-V, Citrix)
• NetApp Storage Management Software Suite
• NetApp Data Protection Software and related backup technology
• Performance issues relating to NetApp storage solutions

• Solid understanding of one or more of the following protocols, applications and platforms: NFS, CIFS, SAN , iSCSI, TCP/IP, RAID, DNS, NIS and AD

• A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience;
• 3+ of experience in UNIX, Storage administration or technical support.
• Certification or experience in managing Kubernetes environments.
• Strong written and verbal communication skills in English and French
• Strong interpersonal communication and customer service skills in stressful and/or ambiguous situations.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
• Ability to follow standard engineering principles and practices.
• Creative approach to problem solving.