Rsa Operations Analyst I 

Egypt, Cairo, New Cairo City 

223046419

Essential Duties

• Identify, analyze, and implement business process improvements to enhance efficiency and productivity across teams.
• Collaborate with stakeholders to propose and implement optimized workflows and solutions.
• Develop, maintain, and enhance PowerBI dashboards and reports, including responding to new reporting requests and proactively suggesting impactful analytics.
• Weekly communication with the global Project Management (PM) team to ensure project data quality, consistency, and overall project health in alignment with PMO standards.
• Oversee and support application management and their integration for key systems such as Salesforce, Oracle NetSuite and SuiteProjects Pro.
• Leverage Microsoft Power Automate to streamline and automate business processes.
• Utilize JIRA and Confluence for effective task management, process documentation, and team collaboration.
• Lead and support internal project management efforts (e.g. tool migrations).

Desired Requirements

• Bachelor's degree in business, or a related field.
• Proven experience with business process improvement and analytics.
• Strong analytical skills with the ability to work with data and draw meaningful conclusions.
• Proficiency in Power BI and Power Automate.
• Familiarity with Salesforce, Oracle NetSuite and SuiteProjects Pro, JIRA, Boomi and Confluence is a plus.
• Excellent communication verbal and written and collaboration skills.
• Experience working in a global, cross-functional environment.
• Detail-oriented and organized with the ability to multitask effectively.
• Problem-solving mindset and the ability to adapt to changing priorities.

Desired Behaviors

• Adaptability: Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes.
• Proactive Action: Takes initiative and is driven by results. Takes ownership of actions and outcomes, meeting commitments and striving for high performance.
• Effective Workload Management: Makes timely decisions, prioritizes tasks effectively, solves problems, monitors results, and takes corrective action when necessary.
• Technical Proficiency : Possesses a solid understanding of their role and responsibilities, demonstrating competence in performing tasks and utilizing relevant technical skills.
• Continuous Learning : Takes personal responsibility for learning and development. Recognizes personal strengths and areas for improvement, actively seeks feedback, and embraces opportunities to learn.
• Effective Communication : Demonstrates strong facilitation and written communication skills. Clearly articulates ideas and proposals, actively listens to colleagues' perspectives, and values diverse viewpoints.
• Collaboration: Shares information, fosters teamwork, and contributes to a positive work environment. Actively collaborates with others and encourages a sense of unity and cooperation among team members.
• Ethical Conduct and Competence : Acts with integrity and intent, displaying ethical character in all actions. Takes accountability for one's own behavior and aligns actions with the company's values and principles.
• Good Citizenship : Represents the values and interests of Outseer. Acts as a positive ambassador for the company and contributes to the overall well-being and success of the organization.